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Your website is beautiful, informative and Excellant.
Article by M.P. Bhattathiri, Retired Chief Technical Examiner , to
The Govt. of Kerala. Humble request that it may be published in your website and
magazine after editing if necessary.
Bhagavad Gita and management
World Management Lessons from IndiaTable of ContentsAbstract
Introduction Management guidelines from the Bhagavad Gita Old truths in a new context The source of the problem Utilisation of available resources Work commitment Motivation – self and self-transcendence Work culture Work results Manager's mental health Management needs those who practice what they preach In conclusion A note on the word “yoga”.
Mind is very restless, forceful and strong, O Krishna, it is more difficult to control the mind than to control the wind ~ Arjuna to Sri Krishna IntroductionManagement has become a part and parcel of everyday life, be it at home, in
the office or factory and in Government. In all organizations, where a group of
human beings assemble for a common purpose, management principles come into play
through the management of resources, finance and planning, priorities, policies
and practice. Management is a systematic way of carrying out activities in any
field of human effort.
Its task is to make people capable of joint performance, to make their
weaknesses irrelevant, says the Management Guru Peter Drucker. It creates
harmony in working together - equilibrium in thoughts and actions, goals and
achievements, plans and performance, products and markets. It resolves
situations of scarcity, be they in the physical, technical or human fields,
through maximum utilization with the minimum available processes to achieve the
goal. Lack of management causes disorder, confusion, wastage, delay, destruction
and even depression. Managing men, money and materials in the best possible way,
according to circumstances and environment, is the most important and essential
factor for a successful management.
Management guidelines from the Bhagavad GitaThere is an important distinction between effectiveness and efficiency in
managing.
The general principles of effective management can be applied in every
field, the differences being more in application than in principle. The
Manager's functions can be summed up as:
Thus, management is a process of aligning people and getting them committed
to work for a common goal to the maximum social benefit - in search of
excellence.
The critical question in all managers' minds is how to be effective in
their job. The answer to this fundamental question is found in the Bhagavad
Gita, which repeatedly proclaims that “you must try to manage yourself.” The
reason is that unless a manager reaches a level of excellence and effectiveness,
he or she will be merely a face in the crowd.
Old truths in a new contextThe Bhagavad Gita, written thousands of years ago, enlightens us on
all managerial techniques leading us towards a harmonious and blissful state of
affairs in place of the conflict, tensions, poor productivity, absence of
motivation and so on, common in most of Indian enterprises today – and probably
in enterprises in many other countries.
The modern (Western) management concepts of vision, leadership, motivation,
excellence in work, achieving goals, giving work meaning, decision making and
planning, are all discussed in the Bhagavad Gita. There is one major
difference. While Western management thought too often deals with problems at
material, external and peripheral levels, the Bhagavad Gita tackles the
issues from the grass roots level of human thinking. Once the basic thinking of
man is improved, it will automatically enhance the quality of his actions and
their results.
The management philosophy emanating from the West, is based on the lure of
materialism and on a perennial thirst for profit, irrespective of the quality of
the means adopted to achieve that goal. This phenomenon has its source in the
abundant wealth of the West and so 'management by materialism' has caught the
fancy of all the countries the world over, India being no exception to this
trend. My country, India, has been in the forefront in importing these ideas
mainly because of its centuries old indoctrination by colonial rulers, which has
inculcated in us a feeling that anything Western is good and anything Indian is
inferior.
The result is that, while huge funds have been invested in building temples
of modem management education, no perceptible changes are visible in the
improvement of the general quality of life - although the standards of living of
a few has gone up. The same old struggles in almost all sectors of the economy,
criminalisation of institutions, social violence, exploitation and other vices
are seen deep in the body politic.
The source of the problemThe reasons for this sorry state of affairs are not far to seek. The
Western idea of management centres on making the worker (and the manager) more
efficient and more productive. Companies offer workers more to work more,
produce more, sell more and to stick to the organisation without looking for
alternatives. The sole aim of extracting better and more work from the worker is
to improve the bottom-line of the enterprise. The worker has become a hireable
commodity, which can be used, replaced and discarded at will.
Thus, workers have been reduced to the state of a mercantile product. In
such a state, it should come as no surprise to us that workers start using
strikes (gheraos) sit-ins, (dharnas) go-slows, work-to-rule etc.
to get maximum benefit for themselves from the organisations. Society-at-large
is damaged. Thus we reach a situation in which management and workers become
separate and contradictory entities with conflicting interests. There is no
common goal or understanding. This, predictably, leads to suspicion, friction,
disillusion and mistrust, with managers and workers at cross purposes. The
absence of human values and erosion of human touch in the organisational
structure has resulted in a crisis of confidence.
Western management philosophy may have created prosperity – for some people
some of the time at least - but it has failed in the aim of ensuring betterment
of individual life and social welfare. It has remained by and large a soulless
edifice and an oasis of plenty for a few in the midst of poor quality of life
for many.
Hence, there is an urgent need to re-examine prevailing management
disciplines - their objectives, scope and content. Management should be
redefined to underline the development of the worker as a person, as a human
being, and not as a mere wage-earner. With this changed perspective, management
can become an instrument in the process of social, and indeed national,
development.
Now let us re-examine some of the modern management concepts in the light
of the Bhagavad Gita which is a primer of management-by-values.
Utilisation of available resourcesThe first lesson of management science is to choose wisely and utilise
scarce resources optimally. During the curtain raiser before the Mahabharata
War, Duryodhana chose Sri Krishna's large army for his help while Arjuna
selected Sri Krishna's wisdom for his support. This episode gives us a clue as
to the nature of the effective manager - the former chose numbers, the latter,
wisdom.
Work commitmentA popular verse of the Gita advises “detachment” from the fruits or
results of actions performed in the course of one's duty. Being dedicated work
has to mean “working for the sake of work, generating excellence for its own
sake.” If we are always calculating the date of promotion or the rate of
commission before putting in our efforts, then such work is not detached. It is
not “generating excellence for its own sake” but working only for the extrinsic
reward that may (or may not) result.
Working only with an eye to the anticipated benefits, means that the
quality of performance of the current job or duty suffers - through mental
agitation of anxiety for the future. In fact, the way the world works means that
events do not always respond positively to our calculations and hence expected
fruits may not always be forthcoming. So, the Gita tells us not to
mortgage present commitment to an uncertain future.
Some people might argue that not seeking the business result of work and
actions, makes one unaccountable. In fact, the Bhagavad Gita is full of
advice on the theory of cause and effect, making the doer responsible for the
consequences of his deeds. While advising detachment from the avarice of selfish
gains in discharging one's accepted duty, the Gita does not absolve anybody of
the consequences arising from discharge of his or her responsibilities.
Thus the best means of effective performance management is the work itself.
Attaining this state of mind (called “nishkama karma”) is the right
attitude to work because it prevents the ego, the mind, from dissipation of
attention through speculation on future gains or losses.
Motivation – self and self-transcendenceIt has been presumed for many years that satisfying lower order needs of
workers - adequate food, clothing and shelter, etc. are key factors in
motivation. However, it is a common experience that the dissatisfaction of the
clerk and of the Director is identical - only their scales and composition vary.
It should be true that once the lower-order needs are more than satisfied, the
Director should have little problem in optimising his contribution to the
organisation and society. But more often than not, it does not happen like that.
(“The eagle soars high but keeps its eyes firmly fixed on the dead animal
below.”) On the contrary, a lowly paid schoolteacher, or a self-employed
artisan, may well demonstrate higher levels of self-actualisation despite poorer
satisfaction of their lower-order needs.
This situation is explained by the theory of self-transcendence propounded
in the Gita. Self-transcendence involves renouncing egoism, putting
others before oneself, emphasising team work, dignity, co-operation, harmony and
trust – and, indeed potentially sacrificing lower needs for higher goals, the
opposite of Maslow.
“Work must be done with detachment.” It is the ego that spoils work
and the ego is the centrepiece of most theories of motivation. We need not
merely a theory of motivation but a theory of inspiration.
The Great Indian poet, Rabindranath Tagore (1861-1941, known as “Gurudev”)
says working for love is freedom in action. A concept which is described as
“disinterested work” in the Gita where Sri Krishna says,
“He who shares the wealth generated only after serving the people, through work done as a sacrifice for them, is freed from all sins. On the contrary those who earn wealth only for themselves, eat sins that lead to frustration and failure.” Disinterested work finds expression in devotion, surrender and equipoise.
The former two are psychological while the third is determination to keep the
mind free of the dualistic (usually taken to mean “materialistic”) pulls of
daily experiences. Detached involvement in work is the key to mental equanimity
or the state of “nirdwanda.” This attitude leads to a stage where the
worker begins to feel the presence of the Supreme Intelligence guiding the
embodied individual intelligence. Such de-personified intelligence is best
suited for those who sincerely believe in the supremacy of organizational goals
as compared to narrow personal success and achievement.
Work cultureAn effective work culture is about vigorous and arduous efforts in pursuit
of given or chosen tasks. Sri Krishna elaborates on two types of work culture –
“daivi sampat” or divine work culture and “asuri sampat” or
demonic work culture.
Mere work ethic is not enough. The hardened criminal exhibits an excellent work ethic. What is needed is a work ethic conditioned by ethics in work. It is in this light that the counsel, “yogah karmasu kausalam”
should be understood. “Kausalam” means skill or technique of work which
is an indispensable component of a work ethic. “Yogah” is defined in the
Gita itself as “samatvam yogah uchyate” meaning an unchanging
equipoise of mind (detachment.) Tilak tells us that acting with an equable mind
is Yoga.
(Bal Gangadhar Tilak, 1856-1920, the precursor of Gandhiji, hailed by the
people of India as “Lokmanya,” probably the most learned among the
country's political leaders. For a description of the meanings of the word
“Yoga”, see foot of this page.)
By making the equable mind the bed-rock of all actions, the Gita
evolved the goal of unification of work ethic with ethics in work, for without
ethical process no mind can attain an equipoise. The guru, Adi Sankara (born
circa 800 AD), says that the skill necessary in the performance of one's duty is
that of maintaining an evenness of mind in face of success and failure. The calm
mind in the face of failure will lead to deeper introspection and see clearly
where the process went wrong so that corrective steps could be taken to avoid
shortcomings in future.
The principle of reducing our attachment to personal gains from the work
done is the Gita's prescription for attaining equanimity. It has been
held that this principle leads to lack of incentive for effort, striking at the
very root of work ethic. To the contrary, concentration on the task for its own
sake leads to the achievement of excellence – and indeed to the true mental
happiness of the worker. Thus, while commonplace theories of motivation may be
said to lead us to the bondage or extrinsic rewards, the Gita's principle
leads us to the intrinsic rewards of mental, and indeed moral, satisfaction.
Work resultsThe Gita further explains the theory of “detachment” from the
extrinsic rewards of work in saying:
The former attitude mollifies arrogance and conceit while the latter
prevents excessive despondency, de-motivation and self-pity. Thus both these
dispositions safeguard the doer against psychological vulnerability, the cause
of the modem managers' companions of diabetes, high blood pressure and
ulcers.
Assimilation of the ideas of the Gita leads us to the wider spectrum
of “lokasamgraha” (general welfare) but there is also another dimension
to the work ethic - if the “karmayoga” (service) is blended with
“bhaktiyoga” (devotion), then the work itself becomes worship, a
“sevayoga” (service for its own sake.)
Along with bhakti yoga as a means of liberation, the Gita espouses
the doctrine of nishkamya karma or pure action untainted by hankering
after the fruits resulting from that action. Modern scientists have now
understood the intuitive wisdom of that action in a new light.
Scientists at the US National Institute of Mental Health in Bethesda, found
that laboratory monkeys that started out as procrastinators, became efficient
workers after they received brain injections that suppressed a gene linked to
their ability to anticipate a reward.The scientists reported that the work ethic
of rhesus macaques wasn't all that different from that of many people: “If the
reward is not immediate, you procrastinate”, Dr Richmond told LA Times.
(This may sound a peculiarly religious idea but it has a wider application.
It could be taken to mean doing something because it is worthwhile, to serve
others, to make the world a better place – ed.)
Manager's mental healthSound mental health is the very goal of any human activity - more so
management. Sound mental health is that state of mind which can maintain a calm,
positive poise, or regain it when unsettled, in the midst of all the external
vagaries of work life and social existence. Internal constancy and peace are the
pre-requisites for a healthy stress-free mind.
Some of the impediments to sound mental health are:
The driving forces in today's businesses are speed and competition. There
is a distinct danger that these forces cause erosion of the moral fibre, that in
seeking the end, one permits oneself immoral means - tax evasion, illegitimate
financial holdings, being “economical with the truth”, deliberate oversight in
the audit, too-clever financial reporting and so on. This phenomenon may be
called as “yayati syndrome”.
In the book, the Mahabharata, we come across a king by the name of
Yayati who, in order to revel in the endless enjoyment of flesh exchanged his
old age with the youth of his obliging youngest son for a thousand years.
However, he found the pursuit of sensual enjoyments ultimately unsatisfying and
came back to his son pleading him to take back his youth. This “yayati syndrome”
shows the conflict between externally directed acquisitions (extrinsic
motivation) and inner value and conscience (intrinsic motivation.)
Management needs those who practice what they preach“Whatever the excellent and best ones do, the commoners follow,” says Sri
Krishna in the Gita. The visionary leader must be a missionary, extremely
practical, intensively dynamic and capable of translating dreams into reality.
This dynamism and strength of a true leader flows from an inspired and
spontaneous motivation to help others. “I am the strength of those who are
devoid of personal desire and attachment. O Arjuna, I am the legitimate desire
in those, who are not opposed to righteousness,” says Sri Krishna in the 10th
Chapter of the Gita.
In conclusionThe despondency of Arjuna in the first chapter of the Gita is
typically human. Sri Krishna, by sheer power of his inspiring words, changes
Arjuna's mind from a state of inertia to one of righteous action, from the state
of what the French philosophers call “anomie” or even alienation, to a state of
self-confidence in the ultimate victory of “dharma” (ethical
action.)
When Arjuna got over his despondency and stood ready to fight, Sri Krishna
reminded him of the purpose of his new-found spirit of intense action - not for
his own benefit, not for satisfying his own greed and desire, but for the good
of many, with faith in the ultimate victory of ethics over unethical actions and
of truth over untruth.
Sri Krishna's advice with regard to temporary failures is, “No doer of good
ever ends in misery.” Every action should produce results. Good action produces
good results and evil begets nothing but evil. Therefore, always act well and be
rewarded.
My purport is not to suggest discarding of the Western model of efficiency,
dynamism and striving for excellence but to tune these ideals to India's
holistic attitude of “lokasangraha” - for the welfare of many, for the
good of many. There is indeed a moral dimension to business life. What we do in
business is no different, in this regard, to what we do in our personal lives.
The means do not justify the ends. Pursuit of results for their own sake, is
ultimately self-defeating. (“Profit,” said Matsushita-san in another tradition,
“is the reward of correct behaviour.” – ed.)
A note on the word “yoga”.Yoga has two different meanings - a general meaning and a technical meaning. The general meaning is the joining together or union of any two or more things. The technical meaning is “a state of stability and peace and the means or practices which lead to that state.” The Bhagavad Gita uses the word with both meanings. Let us go through what scholars say about Holy Gita.
“No work in all Indian literature is more quoted, because none is better loved, in the West, than the Bhagavad-gita. Translation of such a work demands not only knowledge of Sanskrit, but an inward sympathy with the theme and a verbal artistry. For the poem is a symphony in which God is seen in all things. . . . The Swami does a real service for students by investing the beloved Indian epic with fresh meaning. Whatever our outlook may be, we should all be grateful for the labor that has lead to this illuminating work.” “The Gita can be seen as the main literary support for the great religious civilization of India, the oldest surviving culture in the world. The present translation and commentary is another manifestation of the permanent living importance of the Gita.” “I am most impressed with A.C. Bhaktivedanta Swami Prabhupada's scholarly and authoritative edition of Bhagavad-gita. It is a most valuable work for the scholar as well as the layman and is of great utility as a reference book as well as a textbook. I promptly recommend this edition to my students. It is a beautifully done book.” “As a successor in direct line from Caitanya, the author of Bhagavad-gita As It Is is entitled, according to Indian custom, to the majestic title of His Divine Grace A.C. Bhaktivedanta Swami Prabhupada. The great interest that his reading of the Bhagavad-gita holds for us is that it offers us an authorized interpretation according to the principles of the Caitanya tradition.” “I have had the opportunity of examining several volumes published by the Bhaktivedanta Book Trust and have found them to be of excellent quality and of great value for use in college classes on Indian religions. This is particularly true of the BBT edition and translation of the Bhagavad-gita.” “If truth is what works, as Pierce and the pragmatists insist, there must be a kind of truth in the Bhagavad-gita As It Is, since those who follow its teachings display a joyous serenity usually missing in the bleak and strident lives of contemporary people.” “There is little question that this edition is one of the best books available on the Gita and devotion. Prabhupada's translation is an ideal blend of literal accuracy and religious insight.” “The Bhagavad-gita, one of the great spiritual texts, is not as yet a common part of our cultural milieu. This is probably less because it is alien per se than because we have lacked just the kind of close interpretative commentary upon it that Swami Bhaktivedanta has here provided, a commentary written from not only a scholar's but a practitioner's, a dedicated lifelong devotee's point of view.” “The increasing numbers of Western readers interested in classical Vedic thought have been done a service by Swami Bhaktivedanta. By bringing us a new and living interpretation of a text already known to many, he has increased our understanding manyfold.” “The scholarly world is again indebted to A. C. Bhaktivedanta Swami Prabhupada. Although Bhagavad-gita has been translated many times, Prabhupada adds a translation of singular importance with his commentary.” “Srila Prabhupada's edition thus fills a sensitive gap in France, where many hope to become familiar with traditional Indian thought, beyond the commercial East-West hodgepodge that has arisen since the time Europeans first penetrated India. “Whether the reader be an adept of Indian spiritualism or not, a reading of the Bhagavad-gita As It Is will be extremely profitable. For many this will be the first contact with the true India, the ancient India, the eternal India.” “It was as if an empire spoke to us, nothing small or unworthy, but large, serene, consistent, the voice of an old intelligence which in another age and climate had pondered and thus disposed of the same questions which exercise us” “As a native of India now living in the West, it has given me much grief to see so many of my fellow countrymen coming to the West in the role of gurus and spiritual leaders. For this reason, I am very excited to see the publication of Bhagavad-gita As It Is by Sri A.C. Bhaktivedanta Swami Prabhupada. It will help to stop the terrible cheating of false and unauthorized 'gurus' and 'yogis' and will give an opportunity to all people to understand the actual meaning of Oriental culture.” “The Gita is one of the clearest and most comprehensive one, of the summaries and systematic spiritual statements of the perennial philosophy ever to have been done” “It is a deeply felt, powerfully conceived and beautifully explained work. I don't know whether to praise more this translation of the Bhagavad-gita, its daring method of explanation, or the endless fertility of its ideas. I have never seen any other work on the Gita with such an important voice and style. . . . It will occupy a significant place in the intellectual and ethical life of modern man for a long time to come.” “I can say that in the Bhagavad-gita As It Is I have found explanations and answers to questions I had always posed regarding the interpretations of this sacred work, whose spiritual discipline I greatly admire. If the aesceticism and ideal of the apostles which form the message of the Bhagavad-gita As It Is were more widespread and more respected, the world in which we live would be transformed into a better, more fraternal place.” “When I read the Bhagavad-Gita and reflect about how God created this universe everything else seems so superfluous.” “When doubts haunt me, when disappointments stare me in the face, and I see not one ray of hope on the horizon, I turn to Bhagavad-gita and find a verse to comfort me; and I immediately begin to smile in the midst of overwhelming sorrow. Those who meditate on the Gita will derive fresh joy and new meanings from it every day.” “In the morning I bathe my intellect in the stupendous and cosmogonal philosophy of the Bhagavad-gita, in comparison with which our modern world and its literature seem puny and trivial.” “The Bhagavad-Gita has a profound influence on the spirit of mankind by its devotion to God which is manifested by actions.” “The Bhagavad-Gita is a true scripture of the human race a living creation rather than a book, with a new message for every age and a new meaning for every civilization.” “The idea that man is like unto an inverted tree seems to have been current in by gone ages. The link with Vedic conceptions is provided by Plato in his Timaeus in which it states 'behold we are not an earthly but a heavenly plant.' This correlation can be discerned by what Krishna expresses in chapter 15 of Bhagavad-Gita.” “The Bhagavad-Gita deals essentially with the spiritual foundation of human existence. It is a call of action to meet the obligations and duties of life; yet keeping in view the spiritual nature and grander purpose of the universe.” “The marvel of the Bhagavad-Gita is its truly beautiful revelation of life's wisdom which enables philosophy to blossom into religion.” “I owed a magnificent day to the Bhagavad-gita. It was the first of books; it was as if an empire spoke to us, nothing small or unworthy, but large, serene, consistent, the voice of an old intelligence which in another age and climate had pondered and thus disposed of the same questions which exercise us.” “In order to approach a creation as sublime as the Bhagavad-Gita with full understanding it is necessary to attune our soul to it.” “From a clear knowledge of the Bhagavad-Gita all the goals of human existence become fulfilled. Bhagavad-Gita is the manifest quintessence of all the teachings of the Vedic scriptures.” “The Bhagavad-Gita is the most systematic statement of spiritual evolution of endowing value to mankind. It is one of the most clear and comprehensive summaries of perennial philosophy ever revealed; hence its enduring value is subject not only to India but to all of humanity.” “The Bhagavad-Gita was spoken by Lord Krishna to reveal the science of devotion to God which is the essence of all spiritual knowledge. The Supreme Lord Krishna's primary purpose for descending and incarnating is relieve the world of any demoniac and negative, undesirable influences that are opposed to spiritual development, yet simultaneously it is His incomparable intention to be perpetually within reach of all humanity.” The Bhagavad-Gita is not seperate from the Vaishnava philosophy and the Srimad Bhagavatam fully reveals the true import of this doctrine which is transmigation of the soul. On perusal of the first chapter of Bhagavad-Gita one may think that they are advised to engage in warfare. When the second chapter has been read it can be clearly understood that knowledge and the soul is the ultimate goal to be attained. On studying the third chapter it is apparent that acts of righteousness are also of high priority. If we continue and patiently take the time to complete the Bhagavad-Gita and try to ascertain the truth of its closing chapter we can see that the ultimate conclusion is to relinquish all the conceptualized ideas of religion which we possess and fully surrender directly unto the Supreme Lord. “The Mahabharata has all the essential ingredients necessary to evolve and protect humanity and that within it the Bhagavad-Gita is the epitome of the Mahabharata just as ghee is the essence of milk and pollen is the essence of flowers.” Yoga has two different meanings - a general meaning and a technical meaning. The general meaning is the joining together or union of any two or more things. The technical meaning is “a state of stability and peace and the means or practices which lead to that state.” The Bhagavad Gita uses the word with both meanings. Lord Krishna is real Yogi who can maintain a peaceful mind in the midst of any crisis.” Karma, Bhakti, and Jnana are but three paths to this end. And common to all the three is renunciation. Renounce the desires, even of going to heaven, for every desire related with body and mind creates bondage. Our focus of action is neither to save the humanity nor to engage in social reforms, not to seek personal gains, but to realize the indwelling Self itself. “Science describes the structures and processess; philosophy attempts at their explaination.----- When such a perfect combination of both science and philosophy is sung to perfection that Krishna was, we have in this piece of work an appeal both to the head annd heart. I seek that Divine Knowledge by knowing which nothing remains to be known!' For such a person knowledge and ignorance has only one meaning: Have you knowledge of God? If yes, you a Jnani! If not, you are ignorant.As said in the Gita, chapter XIII/11, knowledge of Self, observing everywhere the object of true Knowledge i.e. God, all this is declared to be true Knowledge (wisdom); what is contrary to this is ignorance.” Maharishi calls the Bhagavad-Gita the essence of Vedic Literature and a complete guide to practical life. It provides “all that is needed to raise the consciousness of man to the highest possible level.” Maharishi reveals the deep, universal truths of life that speak to the needs and aspirations of everyone. The Gita was preached as a preparatory lesson for living worldly life with an eye to Release, Nirvana. My last prayer to everyone, therefore, is that one should not fail to thoroughly understand this ancient science of worldly life as early as possible in one's life.
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